WCAG 2.1

Take a look at your town’s website. I was checking out my local township website to get some election related information last week. And it’s kind of awful. For everyone. But especially for users with disabilities.

If you are working in the digital space, you may have heard references to a VPAT and wondered whether you need one. The answer to that question depends on what kind of digital experience you are producing as well as who your intended customers are.

Maybe. Part of the problem in answering this questions is that the Americans with Disabilities Act doesn’t mention (let alone define) web accessibility.

Ideally, you can address accessibility gaps on your website or mobile app before you run into legal trouble. But if you have received a demand letter from a potential plaintiff, what should you do?

New federal guidance is a huge milestone for digital accessibility and an improvement over the previous uncertain status quo. That said, we were disappointed that the contents of the guidance document falls short of what we would have hoped for.