New federal guidance is a huge milestone for digital accessibility and an improvement over the previous uncertain status quo. That said, we were disappointed that the contents of the guidance document falls short of what we would have hoped for.
Even if your website is technically coded to be 100% ADA compliant, your content authors and editors also need to know how to write and structure accessible content. Providing content accessibility training is a way of communicating to internal teams that digital accessibility and compliance with the ADA is a priority.
If your storage business offers customers the option to learn more about your offerings and get a quote on your website, you need to consider how to make sure your website is usable for people with disabilities.