Content Accessibility

Disabilities are more than health conditions. Under specific circumstances, all of us will experience mismatches between use cases and our abilities.

When you work in digital accessibility, you hear a lot of things from customers, designers, developers, and agencies that just aren’t correct. Most are genuine misconceptions, but that doesn’t mean they’re harmless. At best, organizations can end up overspending on accessibility. But they also let organizations psych themselves out of pursuing greater accessibility out of fear that it will be too expensive or too difficult. And at worst, orgs might think they are accessibility conformant but are actually increasing their legal risk while missing out on the business benefits of digital accessibility.

Twitter fired their entire accessibility team this month. But that doesn't mean you can afford to pause on accessibility during a tech recession.

Take a look at your town’s website. I was checking out my local township website to get some election related information last week. And it’s kind of awful. For everyone. But especially for users with disabilities.

How are agencies doing on accessibility? The short answer is not great. For digital agency owners, executives, and practitioners, there has been increased attention on digital accessibility (sometimes shortened to a11y) over the past few years. But out in the wild, it’s hard to see the impact.