What standards do you use in testing and tagging documents?
In order to comply with Section 508 and the ADA, all documents are tagged, remediated and tested to be in conformance with WCAG 2.2 Level AA and PDF/UA.
How much does document remediation cost?
Pricing is per page with overall job price depending on the number of pages, page complexity, job timeline and other requirements. Discounts are available for larger documents and other bulk orders.
How quickly can you remediate my documents?
Timelines can vary based on document size as well as availability. Most jobs are completed within 5 business days. We can also meet tighter timelines on an expedited schedule with rush jobs available as quickly as within 24 hours.
When will I hear back from you with an estimate?
Generally you can expect an estimate within 1 business day (24 hours). For any expedited timelines or rush job requests, we will aim to confirm estimates and start the job on the same (business) day. You must provide your phone number in order to expedite your estimate.
What file formats can you remediate for accessibility?
In addition to PDFs, we can also remediate documents in the following file formats:
- PDF forms
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Adobe InDesign
If you don't see what you need, just ask and we may able to help.
Do you support remediation in languages other than English?
Yes! It's important for many institutions (including governments, hospitals, and insurance bodies) to serve multilingual audiences. We partner with native speakers to support document remediation in multiple languages including:
If your language isn't listed here, please reach out. We are adding support for new languages.