WCAG

If you are new to the topic of web accessibility, there is a lot to absorb about what it means to make your website accessible. Some common accessibility issues are inherent to the way your site was coded while others have more to do with the content that you populate into your site.

Ideally, you can address accessibility gaps on your website or mobile app before you run into legal trouble. But if you have received a demand letter from a potential plaintiff, what should you do?

Everyone has to start somewhere. We are often asked where organizations should focus their initial efforts. This post is our attempt to sketch out a bare minimum; this isn’t enough but it should go a long way in improving your site’s user experience for all users while also reducing your risks of being sued under the ADA.

New federal guidance is a huge milestone for digital accessibility and an improvement over the previous uncertain status quo. That said, we were disappointed that the contents of the guidance document falls short of what we would have hoped for.

Even if your website is technically coded to be 100% ADA compliant, your content authors and editors also need to know how to write and structure accessible content. Providing content accessibility training is a way of communicating to internal teams that digital accessibility and compliance with the ADA is a priority.