Usability

What is the purpose of a website link? The utilitarian answer is that it’s what you click on to get from one page (or place) to another. But most of us don’t just automatically click on all the links we see. We rely on the link itself to give us more information about what we will see and receive if we choose to click on the link. This is why generic or ambiguous link text like Learn more or Click here can impact your site’s performance, usability and accessibility.

Second best is still best In an earlier post, we discussed the idea of “second best accessibility”. In short, digital accessibility advice and advocacy should take into account an organization’s current abilities and constraints. Of course, full digital accessibility should always be a north star goal. And some organizations do have the ability to make […]

In the digital accessibility world, there is a standard line of advice that goes something like this: You need to design and build with accessibility in mind. If you do things right the first time, you shouldn’t need to invest in remediation or rebuilding later. And by the way, it doesn’t have to be that […]

PDFs are commonly used for sharing information and documents, but they have limitations and drawbacks that make them less than ideal for use on the web, especially when compared to good old HTML.

Disabilities are more than health conditions. Under specific circumstances, all of us will experience mismatches between use cases and our abilities.