Digital accessibility is addressed in Section 508 of the Rehabilitation Act to be exact. It requires all federal agencies and departments to make their electronic and information technology accessible to people with disabilities, including both employees and members of the public. This includes websites, PDFs, and digital kiosks. The requirements also apply to federal government digital procurement as well as some bodies that receive federal funding.
Take a look at your town’s website. I was checking out my local township website to get some election related information last week. And it’s kind of awful. For everyone. But especially for users with disabilities.
How are agencies doing on accessibility? The short answer is not great. For digital agency owners, executives, and practitioners, there has been increased attention on digital accessibility (sometimes shortened to a11y) over the past few years. But out in the wild, it’s hard to see the impact.